Shipping & returns

  • The images displayed or indicative in nature.
  • Actual product may vary in shape or size or design as per the availability.
  • The chosen delivery date is an estimate and depends on the availability of the product and the destination to which you want the product to be delivered.
  • We will be able to attempt delivery of your order only once.
  • The delivery cannot be redirected to any other address.
  • Occasionally, substitution is necessary due to temporary and/or regional unavailability issues.
  • Since this product is shipped using the services of our courier partners, the date of delivery is an estimate.
  • Your gift / product / order may be delivered prior or after the chosen date of delivery.
  • A courier product is delivered separately from other hand delivered products.
  • No deliveries are made on Sundays and National Holidays.
  • Our courier partners do not call prior to delivering an order, so we recommend that you provide an address at which someone will be present to receive the package.
  • The delivery cannot be redirected to any other address.
  • All courier orders are carefully packed and shipped from our warehouse. Soon after the order has been dispatched, you will receive a tracking number that will help you trace your gift.
  • Green Pastures cannot be held responsible for the names, addresses, etc mentioned in the invoice.
  • Green Pastures doesn’t verify the names, addresses  and contact details mentioned in the in voice
  • Green Pastures cannot be held responsible for the support, warranty, guaranty, purity, colors, sizes, shapes, weight, tastes, recopies, broken items, defects, etc. such related items may be deled personally with the vendor.

Gifts and personalized content

  • The image displayed is an indicative in nature
  • The actual product may vary in share or design or size or color and depends up on the availability. Green Pastures at its absolute discretion, may deliver a similar or alternate product for reasons or exigencies beyond its control.
  • Once order submitted personalized gifts cannot be altered. Amount will not be refunded if opted for cancellation.
  • Personalized content like images, text, etc are subject to restrictions, scrutiny of legal policies as defined by government, local bodies, authorities, judicial, etc.
  • No obscene, exploitation, pornography, adultery, sexual, indecent filthy,vulgur,rationalism,provoking,anti-social,terrorism,abuse,anti-governament,threatening,errotic,immoral,illegal,etc., and such similar personalized content will not be entertained. Such orders neither will be dispatched nor refunded.
  • Posting of personalized content is the sole responsible of the user.
  • Green Pastures will not be held responsible for the personalized gift received or delivered containing personalized content which is in the manner of obscene content. Such cases may be dealed personally with the sender mentioned in building address


  • All our items are non-returnable. once ordered cannot be accepted by returns. But, cashback offer products will be offered cash back on valid reasons indicated during returning the products.
  • Please note that once you have made your order and your payment has been authorized you will not be able to cancel your order nor will you be entitled to a refund using the website.
  • once payment made neither modifications are allowed nor refunded.
  • No refund in cases of Wrong address, door lock, address not traceable, refused delivery, delay in accepting delivery, natural calamities
  • However to process a refund on selected products a clear photo taken showing the outer cover and inside product must be uploaded with relevant reason and should intiate the refund order.
  • Refund of amount will be intiated or cancelled after proper verification of refund order.

for more details checkout our Terms & Conditions